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Something you might want to check
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Joined: 03 Feb 2012
Location: Oklahoma
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Points: 69 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Pnr Quote  Post ReplyReply Direct Link To This Post Topic: Something you might want to check
    Posted: 06 Apr 2012 at 6:59pm


I purchased a 30RE on 1/5/12, after a three week trip I found a serious problem. The front cap was stress cracked around the street side clearance light at top of cap. Took it to dealer on 2/22/12. Just got it back today 4/6/12 !!! The cap had to be ordered from crossroads supplier, took a LONG time to get it in. cap had been installed with over torqued screws. You need to get on a ladder to see the cracks weren't visible from the ground.

The roof decking was also coming loose, wrong staples and screws were used at the factory.
Had to be re-decked with proper screws and staples. And new membrane was installed. Wow.

You might want to check closely on your units for these serious problems.

Quality control seemed to be a lil lacking. This was a huge warranty bill.

Paul
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Stan View Drop Down
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Joined: 09 Apr 2006
Location: Oak Harbor, WA
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Points: 1672 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Stan Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2012 at 10:53pm
No doubt that was an expensive bill.  Don't recall anyone else having those major issues.  Hopefully you are set for years to come.
Stan and Terri
Oak Harbor, WA
2008 Chevy 2500HD D/A
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Joined: 24 Sep 2007
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Points: 1901 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cwit Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2012 at 6:13am
I had the same problem with my 07 Zinger. They put a whole new roof on. Glued and screwed. I can now safely walk on it. I had staples popping all over the place.
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Chz hed campers View Drop Down
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Joined: 04 Mar 2012
Location: Green Bay, WI
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Points: 62 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Chz hed campers Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2012 at 8:13am
This sounds like a very serious problem that could warrant a factory recall. Our dealers should be made aware of this. I'm wondering how many units have the same problem.

Gary & Judy
Special Olympian Nic,
and Cody,the Chocolate Wonderdog
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Joined: 03 Feb 2012
Location: Oklahoma
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Points: 69 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Pnr Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2012 at 8:20am
I'm surprised the trailer had TWO problems that were this serious.  

Makes me wonder if it was built on a Friday afternoon right before a three day weekend. Wink

These problems cause me to wonder what else may be wrong,that I haven't found. 

Paul
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Joined: 06 Apr 2011
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Points: 521 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ruck Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2012 at 8:31am
Sun roof over shower leaked, screws over tourqed caused cracking in plastic ...
Travel Safe ...
Travel Well / Travel Safe...
Ruck -n- Tashana
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Joined: 26 Sep 2011
Location: Texas
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Points: 21 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rooster Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2012 at 10:19pm
We had the very same problem with the decking staples. The dealer attempted to repair it but it continued to leak. There were other major problems as well. Our dealer finally took the unit back and replaced it with a brand new one. 
We also have a 30RE Our first unit was a 2012 built in march of 2011. The new one was built in February of 2012. Much better. Many construction changes were made after our first TT was built as we were told by our dealer. All changes due to failures experienced after deliver of many Sunset Trails in the beginning of the 2012 manufacturing run. 

Now we are back to camping and enjoying our 30RE. 
Rooster's
2011 Ram 5.7 Hemi
2012 ST30RE
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Millie & Scooter (man's best friends)

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Joined: 24 Mar 2012
Location: St. Albert, AB
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Points: 61 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Kagex Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2012 at 3:50pm
Originally posted by Rooster Rooster wrote:

Many construction changes were made after our first TT was built as we were told by our dealer. All changes due to failures experienced after deliver of many Sunset Trails in the beginning of the 2012 manufacturing run. Now we are back to camping and enjoying our 30RE. 
 
Did the dealer elaborate on any of the changes made between 2011 and late 2012/2013?
2013 Sunset Trail 26BH
2010 Dodge Ram 1500 5.7Hemi, 3.92
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Joined: 26 Sep 2011
Location: Texas
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Points: 21 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rooster Quote  Post ReplyReply Direct Link To This Post Posted: 16 Apr 2012 at 9:42pm
They did share a few changes.
1. Crossroads added wood blocks to attach the ceiling panels to. Prior the panels were attached to the aluminum rafters. They had issues with the ceiling panels coming loose and or falling down. 

2. Improved the installation process of the shower enclosure. 

3. Increased the axle size (weight rating increase)

4. Increased wheel and tire size from 14" to 15 "

5. Increased the size of staples in the exterior roof decking. 

  We also opted for the 50amp service with second A/C in the bedroom and upgraded insulation in the new rig. It's just cosmetic but Crossroads also stopped using the wall paper border and used wood trim in its place. It matches the darker insert that's in the slide out trim. Much nicer look. 
Rooster's
2011 Ram 5.7 Hemi
2012 ST30RE
Equal-I-Zer Hitch
DW ,Daughter
Millie & Scooter (man's best friends)

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Joined: 19 Apr 2012
Location: Springfield, IL
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Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote epjohnso Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2012 at 9:43am
Well, I guess I have several things to look for!    Just bought a leftover 2011 24RB, which is nice because it has all the extra features, but now you have me wondering about the construction!    I guess the good part is that  it's been sitting on a dealers lot for quite a while with no signs of leaks when we bought it, but it also makes me wonder if it that's because it hasn't experienced the flexing and twisting of being driven down the road?

I guess we'll have to see.   
Ed & Mary

2011 Sunset Trails 24RB
2012 Dodge RAM 1500 5.7Hemi
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