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CrossRoads RV Service Centers |
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flmngs17 
Forum New Camper 
Joined: 24 Aug 2011 Location: Largo, Florida Status: Offline Points: 4 |
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 Posted: 17 Oct 2011 at 1:55pm |
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Thank you for that information! At this moment waiting for Lazy Days to get back to me if their warranty dept will approve the work.
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S Fleming
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mitsch
Forum New Camper
Joined: 11 Jul 2011 Location: Peoria, AZ Status: Offline Points: 6 |
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Posted: 17 Oct 2011 at 2:27pm |
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Didn't know that, but I called a few dealers around my area and they didn't even want to listen to anything involving warranty work once I brought it up...@flmngs17, what issues do you have??
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flmngs17
Forum New Camper
Joined: 24 Aug 2011 Location: Largo, Florida Status: Offline Points: 4 |
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Posted: 17 Oct 2011 at 3:42pm |
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The issues are the electric tongue jack, I do not have a manual on it, it would not work the first trip out. Found out it was a fuse and my husband fixed it. This past week end when on a trip with camping buddies we could not get the electric to work sounded like it was grinding. Worst thing was no manual crank provided. There should have been. They will send a new tongue jack but where do we bring it to be installed? Besides we need the manual crank in order to take it anywhere.
Also the draws have been a issue from day one, they do not hold while traveling and they flew out and the ball bearings were all over the place. Crossroads said not to worry the warranty provided would take care. Fine Called lazy days in our area who is selling crossroads now and they still have not called back. Told crossroads they tell me they should take care of it. Caught in the middle of it all.
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S Fleming
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201126rkx
Forum Weekend Camper 
Joined: 11 Feb 2011 Location: Penticton, BC Status: Offline Points: 36 |
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Posted: 24 Feb 2012 at 8:00pm |
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2011 Cruiser CTX 26RKX11
Steady Fast Stabilizer System 2010 GMC 2500HD 6.0 Ext Cab |
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coastn
Forum Full Time Camper 
Joined: 08 Dec 2007 Location: Breckenridge,CO Status: Offline Points: 639 |
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Posted: 25 Feb 2012 at 12:59pm |
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Good idea but very suspect. It's telling me that a dealer in the Denver area carrying what looks like the entire Crossroads line is not listed as an authorized service center but they want to send me 30 miles further away to a mobile repair shop? I agree with the above post regarding need to update.
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'08 ST30BH
'12 Cougar X-Lite 21RBS(SOB) '08 Tundra 5.7L V-8 Equal-I-Zer, Prodigy Heading out from Campground "Driveway" 
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haycutter
Forum New Camper
Joined: 03 Apr 2012 Status: Offline Points: 3 |
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Posted: 03 Apr 2012 at 11:08pm |
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Is there a Crossroads dealer near Montgomery, Al?
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mikenannie
Forum Weekend Camper
Joined: 27 Feb 2012 Location: Indiana Status: Offline Points: 89 |
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Posted: 04 Apr 2012 at 7:42am |
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Crossroads, we just bought our new ST from Coplen's Camping Center in Fort Wayne, IN, yet they are also not on the list of service centers. They are literally 5 minutes from our house. We have been customers of theirs for 10 years and I would highly recommend them. Outstanding customer service. Scottw, you may want to contact them.
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mikenannie
Forum Weekend Camper
Joined: 27 Feb 2012 Location: Indiana Status: Offline Points: 89 |
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Posted: 04 Apr 2012 at 7:45am |
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Errors and omissions make this list less than useful, especially when you are on the road and need some service work done. This list could be extremely helpful if it was accurate and if the dealers listed would actually do the work when contacted.
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springnfall
Forum Weekend Camper
Joined: 07 Aug 2010 Location: Iowa Status: Offline Points: 20 |
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Posted: 04 Apr 2012 at 9:13am |
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When I was at the factory I mentioned this also. I apparently did not talk to the correct people as nothing has been corrected. The 2 service centers they have listed for me one is out of business other says they are a mobile home dealership and never serviced RV's.
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Jackie & Nikki (soft coated wheaten terrier)
2001 Dodge Ram 2500 4x4 Quad 2011 CrossRoads Cruiser 305SKFD (still have the 2000 Tracker) |
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rv-rick
Forum Family Vacation Camper 
Joined: 10 Jun 2010 Location: VA Status: Offline Points: 101 |
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Posted: 04 Apr 2012 at 3:22pm |
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Our Zinger will be two years old next month. I have checked the list fairly frequently in that time. My selling dealer has never been listed. The nearest repair shop listed is a non-dealer ~ 50 miles away. They need to do something.
As to the dealer's work on warranty issues, I'd give them a C-. Some items took 2-3 tries.
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2010 Zinger ZT19RD
2000 Dodge Ram 2500 Cummins 4X4 |
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crossroadsrv wrote: