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egrum 
Forum Weekend Camper 
Joined: 24 May 2011 Status: Offline Points: 36 |
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 Posted: 28 May 2011 at 9:06am |
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They seem great, however the salesman we are dealing with he is not as welcoming as others at other dealerships. Guaranty happens to have the unit we like.
We will pick up our trailer next week.
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CAdling2696
Forum New Camper 
Joined: 21 Feb 2011 Status: Offline Points: 7 |
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Posted: 28 May 2011 at 12:04pm |
So far we have had 11 quality issues and the trailer spent three weeks at Able RV waiting for parts. Got fed up waiting and got it yesterday. Still waiting on lock sets for the doors and a bed frame for the bunk. Contacted Crossroads via email 4 days ago and no answer. Not impressed at all. |
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egrum
Forum Weekend Camper
Joined: 24 May 2011 Status: Offline Points: 36 |
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Posted: 28 May 2011 at 2:14pm |
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WOW that is not a good sign, who want to wait 3 weeks for parts.
What unit did you buy exactly? the ST26bh?
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CAdling2696
Forum New Camper
Joined: 21 Feb 2011 Status: Offline Points: 7 |
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Posted: 28 May 2011 at 2:26pm |
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Not sure how long it took the dealer to ask for the parts. My biggest concern is the lack of response from the factory. BAD customer service.
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cwit
Forum Full Time Camper 
Joined: 24 Sep 2007 Status: Offline Points: 1901 |
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Posted: 28 May 2011 at 3:38pm |
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Call don't e-mail Randy and tell him your problem. He will take care of you.
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egrum
Forum Weekend Camper
Joined: 24 May 2011 Status: Offline Points: 36 |
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Posted: 28 May 2011 at 10:08pm |
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Who is Randy?
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Silver fox
Forum New Camper
Joined: 27 May 2011 Status: Offline Points: 5 |
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Posted: 28 May 2011 at 10:52pm |
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i dont think its the unit its the dealer ship call them do not email
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cwit
Forum Full Time Camper
Joined: 24 Sep 2007 Status: Offline Points: 1901 |
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Posted: 29 May 2011 at 6:17am |
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Randy Mishler at crossroads factory. He will find out what is going on.
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CAdling2696
Forum New Camper
Joined: 21 Feb 2011 Status: Offline Points: 7 |
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Posted: 29 May 2011 at 9:10am |
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Sunset Trail 31 QBH. Here is the list.
A/C very weak into the bunk house bedroom, bunkhouse bed frame cracked, electic h20 heater not working, locks on main door failed, main table very loose, no pedistal mounts for the BH table, TV mount unlevel and too low, screw on black tank handle failed, load leveler bar mounts not installed properly, leaks in the sink plumbing, and no pressure when H20 is in pump mode. |
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Old Farmer
Forum Full Time Camper
Joined: 26 Dec 2007 Location: WI. Status: Offline Points: 2300 |
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Posted: 29 May 2011 at 9:59am |
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Was there a complete/thorough PDI performed when the unit was picked up?
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08 CF26RK
2013 Ford f150 Eco Boost Reese Select 16K |
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