Slide problem - You might want to know this

Well I picked up my rig this morning and it's still broke. We tried the slide before I left the dealership and it did come out this time but....The tech said  the problem does not appear to be the tin cup that we thought it was. He is hoping Lippert will come through with a new motor and mechanism. The clutch is also out now so during the interim I have to be careful when closing the slide. At least we can still use it but I wish the slide on the street side was bad instead cuz now I have to crawl under the street side to access the shaft with the crank. I don't know how much the repair bill is so far on my rig to Lippert but I would think that would kinda move things along a little quicker. I just hope this doesn't get to be a Crossroads/Lippert battle and I would certainly feel bad if somehow I got involved financially cuz its only 3 months old. The tech at the dealership has an excellent attitude and skill so I know he will get 'er done. I just hope he doesn't get tired of me calling him every Monday morning

calliopeguy...I know how you feel....I had a good camper.....i did reasearch and had god feedback from the crossroads business...that is what I do not understand...and to tell you the truth the dealer that I am dealing with has bent over backward to help me.  ...The other thing about the slide///I have not fix at this time...They have fixed and fixed and fixed and everytime it was suposed to be fixed.....well you should know the story....I think there is more to this story than I can tell.  but...but...but... hopefully with the manufacture involved in the process ...maybe there is some hope....but if no results this time the church is out and someone needs to loose their jobs.. I worked in the the petrochemical industry for 40 years and if you get the right engineer or right people involved ///then you caN expect good results.....so far...we (new owners of crossroad products} have not seen nothing but heartache.....something has to change...even if it means that we have to get the lawyers and courts involved.....sounds to me that it wouldn't be hard to get a class action started.

I got mine back Thursday.....Camping the yard  this week-end. Everyone was booked.  Unit has been gone for a month ( since the 4th of JUly trip),...Lippert worked on it for two days...so far...everything working.... I hope the slide problem is over...but come to find out my refrig has not worked right since I picked up my unit in May.  Hope that everything works...It is about time to get all the kinks out.

Whipandee

Have you adjusted the slide on the fin inside of the refrig