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Slide problem - You might want to know this

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bmwmama View Drop Down
Forum Weekend Camper
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Joined: 23 Aug 2010
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwmama Quote  Post ReplyReply Direct Link To This Post Posted: 23 Aug 2010 at 1:56pm
Well...at least I am not the only one with slideout problems!! going on 4 weeks for them to get the part in!!! Cry
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calliopeguy View Drop Down
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Joined: 13 Nov 2007
Location: Mankato, Mn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote calliopeguy Quote  Post ReplyReply Direct Link To This Post Posted: 23 Aug 2010 at 2:11pm
bmwmama - I'm curious to know what part you are waiting for? What did your rvtech think the problem is?? Wonder how common this problem is?
Ken and Renee
2012 Cruiser CF325CKP
2010 Ford F-350 6.4 SB 4wd
W0CSC
Semper Fi 59-63
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bmwmama View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwmama Quote  Post ReplyReply Direct Link To This Post Posted: 23 Aug 2010 at 2:36pm
This is the second part for the slideout! I have no idea what it is. All I know this is a problem I hope won't return! If it does....well we are done! Can't risk ruining our limited vacations and weekend getaways!
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bmwmama View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwmama Quote  Post ReplyReply Direct Link To This Post Posted: 23 Aug 2010 at 2:44pm
Our Rv is sitting at Toppers rv in Waller,Texas. They have been very nice to work with !! It is not their fault...it is the Main headquarters parts dept.that has a major problem..I guess? We are 3 hours away from our RV. Toppers was the closest place to have it serviced. They have gone over and above for us...they don't understand why it is taking so long to get the part either. We purchased our rv in Kyle,Texas...Explorer Usa. It was to far to return for service there. Maybe we will be able to get our Zinger soon????
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bmwmama View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwmama Quote  Post ReplyReply Direct Link To This Post Posted: 25 Aug 2010 at 10:19pm
Yes..there is a lemon law with RV's .......I have already checked into it! One more break down and OUR Attorney will be working on this. We are done.I just hope we get our Rv back in working order and clean like I left it. I would rather have my RV, than a lawsuit to deal with. Oh..yes, refund on the rotten tires would be nice Mr.Randy. (whom never did return our calls) What loyalty to your customers.
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whipandee View Drop Down
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Joined: 22 Mar 2010
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Post Options Post Options   Thanks (0) Thanks(0)   Quote whipandee Quote  Post ReplyReply Direct Link To This Post Posted: 26 Aug 2010 at 9:59pm
Yep I know what you mean....The lippert people are looking at my unit tomorrow to see what can be done.  Have changed 3 actuators in the last 6 weeks.  I really like my unit....the problem is that it has been at the dealer all but about 2 or 3 weeks since the end of May and I haven't been able to use it.  Made two trips and other than that , it has been at the dealer and not just for the slide problem.   Really would rather solve the problems than have a court situation.  Dealer has really worked hard to help me but this slide problem has been an extended problem that won't quit.
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bmwmama View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwmama Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2010 at 12:44am
Oh Great!! So We are among many with this problem!!! Now I am worried that it will happen again! I can tell you for sure after reading all these posts... I am not very happy about Crossroads!  They get one more chance....then I will let you know all about how the lemon law works!!!
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calliopeguy View Drop Down
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Joined: 13 Nov 2007
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Post Options Post Options   Thanks (0) Thanks(0)   Quote calliopeguy Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2010 at 7:12am
Not fixed! Well I'm going to pick up my rig this morning  so we can go out this weekend...I'll just have to hand-crank to get it loose again.  The tech has been spending a lot of time taking the slide mechanism apart, rebuilding, playing phone-tag with Lippert, and it still is not fixed. I cannot blame my repair shop....they have gone way out above and beyond. It obviuosly has to be a part failure since there is only a small group of us with this problem. My tech did ask for replacement parts from Lippert and I hope Lippert understands that here in Minnesota we don't have a really long camping season so a delayed response from Lippert would be so unappreciated. If we can get that problem fixed we should be in a happy camper category.
Ken and Renee
2012 Cruiser CF325CKP
2010 Ford F-350 6.4 SB 4wd
W0CSC
Semper Fi 59-63
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bmwmama View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwmama Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2010 at 9:31am
Well...don't hold your breath ! Sounds like they don't care to me !!! We are NOT hand cranking a new rv !!!! When I say THEY....I mean CROSSROADS !!  Randy...why aren't you looking at this board? you would learn alot!! Maybe even help us ,owners of your product!!
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Old Farmer View Drop Down
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Joined: 26 Dec 2007
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Old Farmer Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2010 at 9:56am
It might be hard--------but just maybe a little more positive attitude would help.Confused  
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