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Slide problem - You might want to know this |
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bmwmama
Forum Weekend Camper
Joined: 23 Aug 2010 Status: Offline Points: 23 |
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Posted: 23 Aug 2010 at 1:56pm |
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Well...at least I am not the only one with slideout problems!! going on 4 weeks for them to get the part in!!!
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calliopeguy
Forum Seasonal Camper
Joined: 13 Nov 2007 Location: Mankato, Mn Status: Offline Points: 293 |
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Posted: 23 Aug 2010 at 2:11pm |
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bmwmama - I'm curious to know what part you are waiting for? What did your rvtech think the problem is?? Wonder how common this problem is?
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Ken and Renee
2012 Cruiser CF325CKP 2010 Ford F-350 6.4 SB 4wd W0CSC Semper Fi 59-63 |
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bmwmama
Forum Weekend Camper
Joined: 23 Aug 2010 Status: Offline Points: 23 |
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Posted: 23 Aug 2010 at 2:36pm |
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This is the second part for the slideout! I have no idea what it is. All I know this is a problem I hope won't return! If it does....well we are done! Can't risk ruining our limited vacations and weekend getaways!
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bmwmama
Forum Weekend Camper
Joined: 23 Aug 2010 Status: Offline Points: 23 |
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Posted: 23 Aug 2010 at 2:44pm |
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Our Rv is sitting at Toppers rv in Waller,Texas. They have been very nice to work with !! It is not their fault...it is the Main headquarters parts dept.that has a major problem..I guess? We are 3 hours away from our RV. Toppers was the closest place to have it serviced. They have gone over and above for us...they don't understand why it is taking so long to get the part either. We purchased our rv in Kyle,Texas...Explorer Usa. It was to far to return for service there. Maybe we will be able to get our Zinger soon????
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bmwmama
Forum Weekend Camper
Joined: 23 Aug 2010 Status: Offline Points: 23 |
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Posted: 25 Aug 2010 at 10:19pm |
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Yes..there is a lemon law with RV's .......I have already checked into it! One more break down and OUR Attorney will be working on this. We are done.I just hope we get our Rv back in working order and clean like I left it. I would rather have my RV, than a lawsuit to deal with. Oh..yes, refund on the rotten tires would be nice Mr.Randy. (whom never did return our calls) What loyalty to your customers.
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whipandee
Forum Weekend Camper
Joined: 22 Mar 2010 Location: Louisiana Status: Offline Points: 33 |
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Posted: 26 Aug 2010 at 9:59pm |
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Yep I know what you mean....The lippert people are looking at my unit tomorrow to see what can be done. Have changed 3 actuators in the last 6 weeks. I really like my unit....the problem is that it has been at the dealer all but about 2 or 3 weeks since the end of May and I haven't been able to use it. Made two trips and other than that , it has been at the dealer and not just for the slide problem. Really would rather solve the problems than have a court situation. Dealer has really worked hard to help me but this slide problem has been an extended problem that won't quit.
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bmwmama
Forum Weekend Camper
Joined: 23 Aug 2010 Status: Offline Points: 23 |
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Posted: 27 Aug 2010 at 12:44am |
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Oh Great!! So We are among many with this problem!!! Now I am worried that it will happen again! I can tell you for sure after reading all these posts... I am not very happy about Crossroads! They get one more chance....then I will let you know all about how the lemon law works!!!
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calliopeguy
Forum Seasonal Camper
Joined: 13 Nov 2007 Location: Mankato, Mn Status: Offline Points: 293 |
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Posted: 27 Aug 2010 at 7:12am |
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Not fixed! Well I'm going to pick up my rig this morning so we can go out this weekend...I'll just have to hand-crank to get it loose again. The tech has been spending a lot of time taking the slide mechanism apart, rebuilding, playing phone-tag with Lippert, and it still is not fixed. I cannot blame my repair shop....they have gone way out above and beyond. It obviuosly has to be a part failure since there is only a small group of us with this problem. My tech did ask for replacement parts from Lippert and I hope Lippert understands that here in Minnesota we don't have a really long camping season so a delayed response from Lippert would be so unappreciated. If we can get that problem fixed we should be in a happy camper category.
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Ken and Renee
2012 Cruiser CF325CKP 2010 Ford F-350 6.4 SB 4wd W0CSC Semper Fi 59-63 |
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bmwmama
Forum Weekend Camper
Joined: 23 Aug 2010 Status: Offline Points: 23 |
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Posted: 27 Aug 2010 at 9:31am |
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Well...don't hold your breath ! Sounds like they don't care to me !!! We are NOT hand cranking a new rv !!!! When I say THEY....I mean CROSSROADS !! Randy...why aren't you looking at this board? you would learn alot!! Maybe even help us ,owners of your product!!
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Old Farmer
Forum Full Time Camper
Joined: 26 Dec 2007 Location: WI. Status: Offline Points: 2288 |
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Posted: 27 Aug 2010 at 9:56am |
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It might be hard--------but just maybe a little more positive attitude would help.
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08 CF26RK
2013 Ford f150 Eco Boost Reese Select 16K |
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